Visiting our website

Our website is limited to browsing: you are not identified and no personal information is collected or stored about you. Our web server only collects anonymous information regarding the number of visitors to the site, the number of pages viewed and the pages most frequently viewed.

Security

We endeavour to take reasonable measures to ensure your personal information under our control is protected from misuse, loss, unauthorised access, modification or disclosure.

Payments

Payment via Afterpay

Select the “Afterpay” button in the payment type page. then login to your Afterpay account. Follow the steps to complete your payment and select ‘return to website’ once payment is complete. There are no fees or surcharges for selecting this payment method.

Payment by Paypal

Select the “Paypal” button in the payment type page. then login to your Paypal account. Follow the steps to complete your payment and select ‘return to website’ once payment is complete. There are no fees or surcharges for selecting this payment method.

Usage of Paypal method is subject to Paypal’s user agreement. Click here to view.

Government Purchase Orders

We accept Government Department purchase orders as instruments of purchase on this website.
The purchase order must have a clear and approved purchase order number, a clear indication of the electronic address for accounts payable department and clear legible signature and name of the authorising officer of that department or organisation, all invoices are rendered electronically and must be settled within 30 days from the invoice date, we do not issue Monthly statements.

Please e-mail sales@itstores.com.au to arrange a user name and password for your 30 day "purchase order" account

Credit/Debit card sale

No hidden fees or credit card surcharges on transactions made on this website.

All completed orders will receive an e-mail tax invoice link when your order is accepted, your tax invoice will be sent to the e-mail address provided in your order, if you do not receive a payment notification or the link does not activate please contact sales@itstores.com.au for immediate assistance.

If you have paid for your order and receive a "Back Order" notification from our system and you cannot wait for your back order delivery, please email us immediately so that your order options can be discussed and/or refunded.

Payment errors/query

Should any charge appear on your account, credit card statement or any invoice rendered by ITStores that does not match your understanding of your purchase contact our accounts department sales@itstores.com.au for a review and response.

All products listed for sale on this website are stated in Australian Dollars, prices listed are inclusive of GST, a record of the GST and delivery charges are shown at "Shopping Cart" and on your tax invoice, it is recommended that you print or take note of the invoice/order number for your future reference.

Credit and Debit Cards we accept

 Visa Mastercard Amex Paypal

Fraudulent Credit Card Use

IT Stores reserve the right to verify suspicious credit card transactions occurring on this site, Bank verification may be required, The cardholder may be contacted to acknowledge the purchase and to further verify the use of the card before goods will be shipped, we apologise in advance, we are attempting to protect your Credit card details being compromised.